4.3 Release Highlights – Unique Support for the Knowledge Worker

Now more than ever customers need support for dynamic business processes, where agility in processing must be combined with easy access to data, documents, emails, contacts, etc. The Singularity Process Platform v4.3 provides the best knowledge worker support available today and our continued commitment to the Microsoft product suite makes us the first choice of knowledge-centric organizations leveraging the Microsoft platform.

Recognized by Gartner as having the most complete solution for Case Management of any BPM vendor, Singularity now provides even better support for dynamic business processes and knowledge worker organizations. The Singularity Process Platform v4.3 provides new support for business data management and deeper integration out-of-the-box with Microsoft SharePoint, including SharePoint Online.

Singularity BPM Product Brochure

Singularity Process Platform v4.3 highlights include:

• Data Entity Management: Singularity Process Platform now manages your data for you, not just your business processes and related documents. With this new support for data management, you can store detailed data entity definitions (e.g. all the data you require in an “Insurance Claim”) and also store instances of those data entities (e.g. all the details of the particular insurance claim “Jim Smith Claim #2”). No more need to build your own databases to store business data related to processes – Singularity takes care of it. What’s more, you don’t need technical skill to design and manage your data – with Singularity’s “zero-code” environment non-IT people can design and execute processes from scratch. It’s now easy to define an entity definition, use entities as input data to processes and to store output data from processes.
• Case Management in the Cloud: Singularity now provides deeper two-way out-of-the-box integration between Singularity Process Platform and Microsoft SharePoint, including rich orchestration with SharePoint Online so you can manage your documents in the Cloud. If you deal with insurance claims, customer complaints, or other dynamic business processes where access to documents in a Microsoft environment is an essential part of your processing, then Singularity’s leadership in case management, already recognised by Gartner and others, and is now even stronger.
• Enhanced Report Building Capabilities: the innovative Singularity Report Builder has been further enhanced to include new access controls to improve security, more control and flexibility in report publication, and full report versioning.