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New Account Opening

Unlocking Customer Value With Automated Account Opening

New Account Opening provides the best opportunity for financial services providers to become a customer's primary finance partner. In fact 75% of the total cross-sales that banks obtain from their customers occur in the first three months.

Singularity's New Account Opening Accelerator drives a fast, structured account opening process, ensuring that customers are provided with the appropriate choice of products and that the fulfilment of these products is quickly implemented.

Highlights:

  • Account-opening workflow that drives fast, accurate set-up of checking, savings, and other relevant accounts
  • Step-by-step guidance through the account opening process, including Know Your Customer (KYC) and other compliance requirements
  • Cross-sales support through prompts for related products and services such as checks and ATM cards
  • Real-time integration to back-office legacy systems to execute fulfilment of new accounts
  • Easy-to-use browser-based interfaces for branch and other staff
  • Pre-population of forms with existing customer data to reduce data re-keying
  • Built-in tools to allow the new account opening process to be customized and adapted in future