Singularity Wins NHS Contract

Derry, June 2009

Singularity, a vendor of business process management (BPM) software has won a contract with NHS South of Tyne and Wear to reengineer key business processes as part of their programme of operational improvements. NHS South of Tyne and Wear will initially use Singularity's BPM technology to redesign and automate processes used for recruiting new employees, later extending the technology to processes such as the GP Appraisal system.  Singularity's Business Process Platform will link together the Trust's existing computer systems and streamline how staff interact with them, significantly reducing the paperwork and manual steps required.  Singularity was selected after a rigorous evaluation process and the deal is the latest in a series of contracts announced recently by the software vendor in the UK.

Based in the North East of England, the NHS South of Tyne and Wear was founded in 2007 and provides a broad range of acute and community services and works closely with primary healthcare providers.  NHS South of Tyne and Wear is currently rolling out a series of initiatives to upgrade their processes and ICT support systems. The aim is to further reduce the time patients wait for diagnosis, treatment and outpatient appointments, and to improve the quality of care.  The engagement with Singularity is part of a modernisation programme which seeks to explore new and innovative ways of carrying out key functions at the Trust. 

“We selected Singularity because of the capabilities of their technology and their deep expertise in business process improvement”, said Michael Joseph Bell of NHS South of Tyne and Wear.  “We look forward to delivering real improvements to our operational processes by working with Singularity”.

Padraig Canavan, CEO of Singularity, said: ‘We're delighted to be a part of NHS South of Tyne and Wear's desire to ever improve the staff experience.  Like them we see continued opportunity to support the UK health sector's drive to better services, and the new contract is one of a series of wins in the past quarter that reflect Singularity's success in doing so'.

About the South Tyneside NHS Trust:
Based in the North East of England, the South Tyneside trust was established as an NHS Trust in 1993 and provides a broad range of acute and community services. In 2005 South Tyneside NHS Foundation Trust was authorised as one of the new NHS Foundation Trusts. The Trust provides a broad range of acute and community services and works closely with primary healthcare providers.  For more information please visit http://www.sthct.nhs.uk/

About Singularity
Singularity increases the performance and agility of business processes by rapid implementation of its industry-leading Business Process Management (BPM) products.

Singularity’s mission is to populate the world with agile organizations. As the leading Business Process Agility specialist we today serve clients in over 30 countries from our offices in London, New York, Singapore, Ireland and India and through our network of partners globally. Acclaimed by leading industry experts, as the best in our field, we provide a unique combination of thought leadership and practical help that creates a new generation of successful organizations.

For further press information please contact Kathryn McDevitt at Singularity.
Email: marketing@singularity.co.uk, or telephone: + 44 28 71 267767. For more information, please visit http://www.singularitylive.com or http://www.singularity.co.uk

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