Singularity introduces Process Accelerators

Providing Rapid Implementation of Improved and Flexible Business Processes

27 February 2006

Singularity today launched a range of Process Accelerators™ which help organizations quickly deploy better performing business processes. Whether improving the New Account Opening process at retail banks, quickly upgrading an enterprise's Employee On-boarding or other processes, Singularity's Process Accelerators speed the implementation of process-driven performance improvement. And unlike traditional packaged software applications, Singularity Process Accelerators have flexibility built-in, allowing our customers to deploy flexible processes that evolve as customer needs change.

Each Process Accelerator contains distilled best practice, pre-built business process solutions and built-in adaptability. “Out of the box” each Process Accelerator includes:
• Business process maps, pre-built and encapsulating valuable business process knowledge
• Screens and other interfaces, pre-designed to provide effective people-process interaction
• Management and analytical reports, pre-designed and customizable
• Integration with common desktop and enterprise applications, pre-built for fast implementation
• Exception and escalation handling, ready-made to address common process issues
• Process documentation, providing audit trails and communicating standardized process design
• Customer support, enabling successful implementation and adoption
• Adaptability toolset, equipping process owners and others to drive process evolution

“Our customers want rapid implementation and better performing business processes – our Process Accelerators deliver both,” said Padraig Canavan, Managing Director of Singularity. “By providing best practice, pre-built solutions and process adaptability ‘out of the box' Singularity helps our customers quickly achieve improvements while gaining process agility that a traditional solution cannot offer.”

Singularity Process Accelerators address the most in-demand processes – such as New Customer On-boarding, New Account Opening, Employee On-boarding, Case Management, and Accounts Payable Management. In addition, Singularity's award-winning Business Process Management (BPM) Suite, the Singularity Process Platform™, equips organizations to analyze, design, implement and improve any process in the enterprise.

About Singularity:

Singularity increases the performance and agility of business processes by rapid implementation of its industry-leading Business Process Management (BPM) products.

Singularity’s mission is to populate the world with agile organizations. As the leading Business Process Agility specialist we today serve clients in over 30 countries from our offices in London, New York, Singapore, Ireland and India and through our network of partners globally. Acclaimed by leading industry experts, as the best in our field, we provide a unique combination of thought leadership and practical help that creates a new generation of successful organizations.

For further press information please contact Kathryn McDevitt at Singularity.
Email: marketing@singularity.co.uk, or telephone: + 44 28 71 267767. For more information, please visit http://www.singularitylive.com or http://www.singularity.co.uk

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