Document Processing

Realising Efficiency with Effective Document Processing

Singularity's Document Processing Accelerator orchestrates document production activities in compliance-oriented organisations. The creation, processing and handling of documents represents a significant overhead in terms of effort, cost and unfortunately, opportunity for error if mishandled. Therefore systems that can automate and support such document production activities eliminate repetitive transcription tasks and can yield significant cost and efficiency savings for the implementing organisation. Strong integration capability enables this technology to be leveraged into disparate customer environments, where additional back-end integration is required in order to achieve optimum staff efficiency and effectiveness.

Highlights

Our Document Processing solution is best suited to knowledge intensive case management scenarios – where document production represents a significant activity on the part of staff, and where document automation capabilities can achieve a significant saving for organisations, in addition to enhancing standardisation of document processing activities.

• Enhanced process interactions throughout the document lifecycle, from inception to completion
• Reduced costs through increased automation, reduced manual tasks and optimised routing of work
• Administrative tools provide document template management, including categorisation to different areas of work and recipient data pre-configuration
• Manual document generation supported by multi-stage wizard
• Advanced scheduling with automated milestone handling and response tracking
• Audit trail and drill-down reporting capability ensuring that all document generation processes adhere to defined procedures
• Inbound document routing managed from scanning to relevant staff
• Fully automated document generation and optional storage to leading EDRM systems
• Ease of implementation and adoption supported by Singularity’s document generation and handling framework