Trade Exceptions Manager

Reliable and Efficient Resolution of Trade Processing Exceptions

Even the best run trading operations must live with the reality of exceptions. They can appear at any point in the trade lifecycle, from allocations through affirmation, confirmation, settlement and investigation. They can include mismatches and unmatches, and whether you rely on SWIFTNet, FIX, ETC, CREST, ISITC or other messaging services, repairs of messages may be required. Problems occur and must be discovered, analyzed and resolved. Money and reputation rely on the ability to reliably spot and resolve these exceptions.

Singularity’s Trade Exception Manager makes the resolution of exceptions fast, efficient and reliable. By detecting, diagnosing and resolving issues the Trade Exception Manager saves time and improves performance, streamlining the entire discovery, escalation and resolution cycle.

For customers of IBM’s FSManager and Gemini products, Singularity offers specific Escalation Management products which are tightly pre-integrated, offering uniquely rapid implementation of improved escalation management processes.

Benefits:

• Automatic detection of messaging, matching and other trade exceptions
• User-friendly presentation of exceptions, highlighting trades that require intervention
• A single, easy-to-use interface for viewing pending escalations and resolving exceptions
• Full trade message detail presented in “side-by-side” format, allowing easy visual recognition of issues
• Integrated support for message repair screens
• Real-time monitoring of escalations and remediations
• Built-in prioritization and status indicators, ensuring that urgent issues are resolved
• Customizable escalation processes so that exceptions are dealt with according to your institution’s procedure and performance expectations


For more information download the Trade Exceptions Manager brochure below